Join us for an evening with SWITCH BC, a provincial organization focused on improving health, safety, and wellbeing in healthcare workplaces across B.C. through collaboration, training, and violence prevention initiatives.
This session will cover practical de-escalation strategies, trauma-informed and inclusive communication, and will focus on approaches to supporting MOAs in educating patients and redirecting their needs appropriately.
Connect with colleagues from across qathet while building practical skills to support positive patient interactions. Dinner will be provided with games and prizes as well!